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GRI Index

GRI Disclosure Number Disclosure Name Whirlpool Response
The Organization and Its Reporting
2-1 Organizational details Whirlpool Corporation
2000 North M-63, Benton Harbor, Michigan
Whirlpool Corporation is a publicly traded company, listed on the NYSE Chicago and New York Stock Exchange.
Countries where Whirlpool Corporation operates and that are relevant to the topics covered in this report are:
Argentina, Brazil, China, India, Italy, MexicPoland, Slovakia, United Kingdom and the United States of America.
2-2 Entities included in the organization’s sustainability reporting Operations data in this report is from majority-owned subsidiaries. Countries where Whirlpool Corporation operates and that are relevant to the topics covered in this report are: Argentina, Brazil, China, India, Italy, Mexico, Poland, Slovakia, United Kingdom and the United States of America. 
2-3 Reporting period, frequency and contact point See About This Report.
2-5 External assurance See External Limited Assurance.
Activities and Workers
2-6 Activities, value chain and other business relationships See Who We Are and Our Purpose and ESG Strategy.
2-7 Employees See Sustainability Report Data Appendix.
Governance
2-9 Governance structure and composition See Board of Directors.
2-10 Nomination and selection of the highest governance body See Proxy Statement, pages 3-18.
2-11 Chair of the highest governance body See Proxy Statement, pages 3-18.
2-12 Role of the highest governance body in overseeing the management of impacts See Our ESG Governance and Leadership.
2-13 Delegation of responsibility for managing impacts See Our ESG Governance and Leadership.
2-14 Role of the highest governance body in sustainability reporting See Our ESG Governance and Leadership.
2-15 Conflicts of interest See Proxy Statement, pages 12, 22.
See Our Integrity Manual.
See Corporate Governance Guidelines and Policies.
In addition, each year as part of our Annual Certification and Our Integrity Manual Refresher training, we ask all in-scope employees certify that they have disclosed any conflicts of interest and have read all applicable Whirlpool policies and Our Integrity Manual.
See also Global Ethics, Integrity and Compliance.
2-16 Communication of critical concerns See Global Ethics, Integrity and Compliance and The Global Integrity Line.
In 2023, zero publicly disclosed critical concerns were communicated to the highest governing body.
2-17 Collective knowledge of the highest governance body See How We Govern ESG.
2-18 Evaluation of the performance of the highest governance body See How We Govern ESG.
2-19 Remuneration policies See Proxy Statement, pages 28-60.
2-20 Process to determine remuneration See Proxy Statement, pages 61-67 and Global Labor and Employment Guidelines, Fair Compensation and Employment Conditions.
2-21 Annual total compensation ratio See Proxy Statement, page 61 and Sustainability Report Data Appendix.
Strategy, Policies and Practices
2-22 Statement on sustainable development strategy See Message From Our CEO.
2-23 Policy commitments See Global Ethics, Integrity and Compliance and Corporate Policies and Codes of Conduct.
2-24 Embedding policy commitments See Global Ethics, Integrity and Compliance, Responsible Sourcing
and Corporate Policies and Codes of Conduct.
2-25 Processes to remediate negative impacts See Global Ethics, Integrity and Compliance.
2-26 Mechanisms for seeking advice and raising concerns See Global Ethics, Integrity and Compliance.
2-27 Compliance with laws and regulations Whirlpool Corporation received no significant fines or sanctions for non-compliance with environmental laws/regulations in 2023. Each year, all manufacturing sites assess compliance status and complete the “Annual Compliance Assurance Letter,” confirming that they are in substantial compliance with environment, health and safety laws, regulatioand other obligations. In the past five years, Whirlpool was subject to one significant fine. Pursuant to a settlement with the French Competition Authority (FCA), Whirlpool paid a fine of EUR 56 million attributable to Whirlpool Corporation’s France business and EUR 46 million attributable to Indesit’s France business related to the first part of the FCA’s investigation. Whirlpool did not own Indesit during the period at issue and received reimbursement from Indesit’s previous owners for a portion of the settlement amount. The second part of the FCA’s investigation is still ongoing. Whirlpool Corp. has agreed to a preliminary settlement range with the FCA and recorded a charge of approximately $69 million in the first half of 2023. Whirlpool expects the settlement amount to be finalized in Q2 2024 and to make payment to the FCA later in 2024. Whirlpool is fully cooperating with this investigation. Further information is contained in the company’s most recent Form 10-K filed with the SEC. (See page 84, Commitments and Contingencies — “Competition Investigation”).
2-28 Membership associations Whirlpool Corporation’s main memberships of industry associations are held with APPLiA, AHAM and ELETROS.
Stakeholder Engagement
2-29 Approach to stakeholder engagement See Identifying Material ESG Topics and Stakeholders.
2-30 Collective bargaining agreements See Form 10-K, page 24.
See Employee Engagement and Workplace Culture.
Material topics
GRI 3: Material Topics 2021
3-1 Process to determine material topics See Identifying Material ESG Topics and Stakeholders.
3-2 List of material topics See Identifying Material ESG Topics and Stakeholders.
3-3 Management of material topics See Identifying Material ESG Topics and Stakeholders.
GRI 200: Economic
GRI 201: Economic Performance
201-1 Direct economic value generated and distributed See TCFD Index.
201-2 Financial implications and other risks and opportunities due to climate change See Risk Management and Resilience.
See CDP Climate Change C2.3a, C2.4.
GRI 202: Market Presence
202-1 Ratios of standard entry level wage by gender compared to local minimum wage The ratio of the standard entry-level hourly wage to local minimum wage varies from location to location around the world. This variation is necessary to comply with local market conditions and with wage minimums in countries or municipalities that set the minimums. Whirlpool complies with local minimum wage laws in each jurisdiction in which operate. Whirlpool does not vary entry-level compensation by gender.
GRI 204: Procurement Practices
204-1 Proportion of spending on local suppliers Whirlpool Corporation is a global company with operations across the world. Local and global suppliers are evaluated based on multiple procurement criteria that may change sometimes based on business conditions. Approximately 60%-80% of our purchasing budget is within the local market where our product is produced.
GRI 205: Anti-corruption
205-1 Operations assessed for risks related to corruption See Form 10-K, page 21.
100% of our operations are regularly assessed and evaluated for multiple compliance and ethics risks, including risks related to corruption.
205-2 Communication and training about anti-corruption policies and procedures See Form 10-K, page 21.
100% of our Board of Directors and Executive Committee members have received communication regarding the organization’s anti-corruption policies and procedures, including Whirlpool’s Our Integrity Manual. In addition, 100% of Whirlpool’s Executive Committee and numerous other Whirlpool senior leaders participated in Whirlpool’s annual Integrity Week, where they participated in training and/or messaging on the importance of Whirlpool’s commitment to anti-corruption practices, policies and integrity. The members of the Executive Committee reflect senior leadership in each of our regional operations. Senior leaders reflect employees ranging from director and above in each of our regional operations.
205-3 Confirmed incidents of corruption and actions taken We had zero confirmed incidents of corruption and zero public legal cases regarding corruption in 2023.
GRI 206: Anti-competitive Behavior
206-1 Legal actions for anti-competitive behavior, anti-trust, and monopoly practices See Form 10-K, page 33.
GRI 207: Tax
207-1 Approach to tax See Whirlpool Statement of Policy on Taxes. This tax strategy is reviewed annually by the CEO, CFO and Vice-President of Tax.
207-2 Tax governance, control, and risk management The tax governance and control framework is embedded in Whirlpool Corporation’s internal controls, and compliance with these controls is assessed through routine reviews by the company’s Internal Audit function and independent external auditors. The Vice-President of Tax is ultimately responsible for compliance with these internal controls. Oapproach regarding tax disclosures is included in Whirlpool Corporation’s public filings, which are audited by independent external auditors. Concerns about unethical or unlawful behavior can be reported through our Global Integrity Line.
207-3 Stakeholder engagement and management of concerns related to tax Whirlpool Corporation engages with tax authorities in various jurisdictions through routine tax inquiries and audits. Our Investor Relations team collects comments from external investors, and internal employees participate in multiple questionnaires throughout the year.
207-4 Country-by-country reporting Whirlpool Corporation pays tax in every profitable jurisdiction where it has nexus.
GRI 300: Environmental
GRI 302: Energy
302-1 Energy consumption within the organization See Energy Management and Sustainability Report Data Appendix.
302-3 Energy intensity See Energy Management and Sustainability Report Data Appendix. Fuel, electricity and steam are included in the intensity ratio. The denominator includes our major product categories (see page X).1
302-4 Reduction of energy consumption See Energy Management and Sustainability Report Data Appendix.
302-5 Reductions in energy requirements of products and services See Innovation and Design for Sustainability and Sustainability Report Data Appendix.
GRI 303: Water and Effluents
303-1 Interactions with water as a shared resource See Water Management.
303-2 Management of water discharge-related impacts See Water Management.
In every country we are materially compliant with local legal and regulatory requirements.
303-3 Water withdrawal See Water Management and Sustainability Report Data Appendix.
303-4 Water discharge See Water Management and Sustainability Report Data Appendix.
303-5 Water consumption See Water Management.
GRI 304: Biodiversity
304-3 Habitats protected or restored See Biodiversity.
GRI 305: Emissions
305-1 Direct (Scope 1) GHG emissions See Greenhouse Gas (GHG) Emissions (Scopes 1 and 2) and Sustainability Report Data Appendix.
305-2 Energy indirect (Scope 2) GHG emissions See Greenhouse Gas (GHG) Emissions (Scopes 1 and 2) and Sustainability Report Data Appendix.
305-3 Other indirect (Scope 3) GHG emissions See Scope 3 GHG Emissions.
See Innovation and Design for Sustainability and Sustainability Report Data Appendix.
305-4 GHG emissions intensity See Energy Management, Scope 3 GHG Emissions and Sustainability Report Data Appendix.
305-5 Reduction of GHG emissions See Greenhouse Gas (GHG) Emissions (Scopes 1 and 2) and Sustainability Report Data Appendix.
GRI 306: Waste
306-1 Waste generation and significant waste-related impacts See Waste Management and Contributing to a Circular Economy.
306-2 Management of significant waste-related impacts See Waste Management, Contributing to a Circular Economy and Sustainability Report Data Appendix.
306-3 Waste generated See Waste Management and Sustainability Report Data Appendix.
306-4 Waste diverted from disposal See Waste Management and Sustainability Report Data Appendix.
306-5 Waste directed to disposal See Waste Management and Sustainability Report Data Appendix.
GRI 308: Supplier Environmental Assessment
308-1 New suppliers that were screened using
environmental criteria		 All new suppliers must pass our SCoC audit to be awarded business. Our environmental assessment, which is part of our SCoC audits, requires suppliers to follow all local environmental laws applicable to the workplace, the products produced and the methods of manufacture. Additionally, we encourage the use of processes and materiathat support sustainability of the environment. See Responsible Sourcing and Sustainability Report Data Appendix.
308-2 Negative environmental impacts in the supply chain and actions taken See Responsible Sourcing and Sustainability Report Data Appendix.
GRI 400: Social
GRI 401: Employment
401-1 New employee hires and employee turnover See Sustainability Report Data Appendix.
401-2 Benefits provided to full-time employees that are not provided to temporary or part-time employees See Employee Engagement and Workplace Culture.
In every country we meet local legal and regulatory requirements and add to that any additional benefit to achieve market competitiveness in each respective country.
GRI 402: Labor/Management Relations
402-1 Minimum notice periods regarding operational changes In jurisdictions where there is a legally mandated notice, we comply with all local laws and requirements. Whirlpool Corporation also provides severance where applicable based on local law and or company policy.
GRI 403: Occupational Health and Safety
403-1 Occupational health and safety management system See Occupational Health and Safety.
403-2 Hazard identification, risk assessment, and
incident investigation		 See Occupational Health and Safety.
403-3 Occupational health services See Occupational Health and Safety.
403-4 Worker participation, consultation, and communication on occupational health and safety See Occupational Health and Safety.
403-5 Worker training on occupational health and safety See Occupational Health and Safety.
403-6 Promotion of worker health See Occupational Health and Safety.
403-7 Prevention and mitigation of occupational health and safety impacts directly linked by business relationships See Occupational Health and Safety.
403-8 Workers covered by an occupational health and safety management system See Occupational Health and Safety and Sustainability Report Data Appendix.
Contractors executing a temporary project that are under direct supervision of their employer may not participate in the fuhealth and safety management system, based on scope/duration and other legal requirements. These contractors are covered by applicable management system elements pertaining to the work activities they perform while on Whirlpool property.
403-9 Work-related injuries See Occupational Health and Safety and Sustainability Report Data Appendix.
Whirlpool injury and illness records do not include workers whose supervision on a day-to-day basis is not provided by Whirlpool unless otherwise stated.
403-10 Work-related ill health See Occupational Health and Safety and Sustainability Report Data Appendix.
Whirlpool injury and illness records do not include workers whose supervision on a day-to-day basis is not provided by Whirlpool unless otherwise stated.
GRI 404: Training and Education
404-1 Average hours of training per year per employee See Sustainability Report Data Appendix.
Training is offered at Whirlpool Corporation to all employees based on development needs and company requirements regardless of race, gender and ethnicity.
404-2 Programs for upgrading employee skills and transition assistance programs See Supporting Our Employees’ Professional Development.
404-3 Percentage of employees receiving regular performance and career development reviews See Employee Performance and Sustainability Report Data Appendix.
100% of white collar employees globally receive a performance review, regardless of gender. Whirlpool’s performance management procesEveryday Performance Excellence, focuses on both the “What” and the “How” of performance. Employees create objectives in each of four performance categories (Business Performance, Strategic/Project Impact, Organization and Talent, and My Leadership and Values). Formal reviews at mid-year and year-end are supplemented with continuous coaching and feedback from People Leaders and cross-functional partners to drive extraordinary results. Global salaried employees (approximately 18,000) participate in Everyday Performance Excellence. Performance management processes for our hourly workforce vary by geography; however, they do not vary by gender and incorporate various manufacturing plant metrics for performance measurement.
GRI 405: Diversity and Equal Opportunity
405-1 Diversity of governance bodies and employees See Board of Directors.
See Inclusion and Diversity.
See Sustainability Report Data Appendix.
405-2 Ratio of basic salary and remuneration of women to men Whirlpool does not make compensation decisions based on race, gender or any other protected category.
GRI 406: Non-discrimination
406-1 Incidents of discrimination and corrective actions taken In 2023, there were 100 internal cases of which 15 (36 including partially substantiated reports) were substantiated, and we took corrective actions, and 46 were unsubstantiated. The remaining 16 internal cases were still pending at year-end. We also had 13 external cases of which three have been closed. 100% of incidents are reviewed by WhirlpoCorporation’s Global Legal Ethics and Compliance team and Employee Relations team as part of our standard process. No findings of wrongdoing have been determined for the 46 unsubstantiated incidents; however, Whirlpool did take the opportunity in 10 of the unsubstantiated incidents to improve and/or enhance controls, processes and procedures, and/or implement training to support and ensure a strong ethics and compliance culture.
GRI 407: Freedom of Association and Collective Bargaining
407-1 Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk See Responsible Sourcing and our SCoC.
See Employee Engagement and Workplace Culture.
Through Whirlpool’s SCoC audits, Whirlpool did not have any instances in 2023 in which our suppliers violated freedom of association or collective bargaining.
GRI 408: Child Labor
408-1 Operations and suppliers at significant risk for incidents of child labor See Corporate Policies Disclosure and Responsible Sourcing.
No instances of child labor were found in any of the audited supplier facilities. One instance of young workers exposed to hazardous work was found in an audited supplier facility for which case an immediate corrective action plan was put in pla#160;as well as immediate countermeasures.
GRI 409: Forced or Compulsory Labor
409-1 Operations and suppliers at significant risk for incidents of forced or compulsory labor See Responsible Sourcing and Human Rights Policy.
GRI 410: Security Practices
410-1 Security personnel trained in human rights policies or procedures Security personnel receive the same formal training as all other employees on human rights policies. Discussions about applications specific to security occur within individual teams.
GRI 413: Local Communities
413-1 Operations with local community engagement, impact assessments, and development programs See Local Communities.
We engage with our communities in every facility around the globe.
See all our activity at https://whirlpoolcorp.com/social/.
GRI 414: Supplier Social Assessment
414-1 New suppliers that were screened using social criteria All new suppliers must pass our SCoC audit to be awarded business. Whirlpool Corporation supports the human rights of everyone we work with, and we expect our global suppliers to do the same. We strive to hold our suppliers accountable with these same principles through our SCoC. The SCoC states, in part, that suppliers must recognize and respehuman rights, including any rights of workers to exercise lawful rights of free association, compliance with local and international laws regarding young workers, compliance with laws prohibiting human trafficking in any form (e.g., forced labor, debt bonded slavery), providing safe and healthy work environments and respecting any legal right of workers to bargain collectively.
See Responsible Sourcing and Sustainability Report Data Appendix.
414-2 Negative social impacts in the supply chain and actions taken See Responsible Sourcing and Sustainability Report Data Appendix.
GRI 415: Public Policy
415-1 Political contributions The Corporate Governance and Nominating Committee of the Board exercises oversight of Whirlpool Corp’s political contributions and lobbying activities.
See https://whirlpoolcorp.com/global-public-policy-engagement/ for more information on U.S. PoliticContributions.
GRI 416: Customer Health and Safety
416-2 Incidents of non-compliance concerning the health and safety impacts of products and services While we may have had incidents of regulatory non-compliance, these are not safety risks to our consumers.
GRI 418: Customer Privacy
418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data Complaints received from outside parties: 2
Complaints received from regulatory bodies: 2

The following GRI metrics were omitted from this report: 2-4, 2-8, 201-1, 201-3, 201-4, 202-2, 203-1, 203-2, 301-1, 301-2, 301-3, 302-2, 304-1, 304-2, 304-4, 305-6, 305-7, 401-3, 411-1, 413-2, 416-1, 417-1, 417-2, 417-3. The reason for omission was that a) the metric was not applicable to Whirlpool Corporation based upon our identified ESG material topics, b) the information was unavailable or cannot be obtained with sufficient quality to enable reporting and/or c) the information is classified as confidential. As our processes, controls and systems evolve, we will evaluate our ability to report on these metrics on an annual basis.

  1. 1 Major product categories include air treatment, cooking, dishwashers, laundry and refrigeration and exclude small domestic appliances, accessories, filters, ice makers, garbage disposal and hoods.