Employees at the Whirlpool Cleveland Customer eXperience Center recently rallied together to spread some holiday cheer to U.S. military personnel and veterans here and abroad.
Leaders with the Cleveland call center invited employees to participate in “Holidays for Heroes,” an initiative of the American Red Cross which makes sure the men and women who serve receive holiday cards.
For weeks, employees added handwritten notes, drawings and more to cards to be given to veterans and those actively serving. Carmen Cranfill, engagement coordinator at the Whirlpool Cleveland call center, said this is something employees “get excited about every year.”
“Our employees love it,” Cranfill said. “We actually let them work on cards at their desks in between calls, so they are using that free time to spread holiday cheer.”