GRI Index
GRI Disclosure Number | Disclosure Name | Whirlpool Response |
---|---|---|
2-1 | Organizational details |
Whirlpool Corporation Whirlpool Corporation is a publicly traded company, listed on the NYSE Chicago and New York Stock Exchange. Countries where Whirlpool Corporation operates and that are relevant to the topics covered in this report are: |
2-2 | Entities included in the organization’s sustainability reporting |
Operations data in this report is from majority-owned subsidiaries. Countries where Whirlpool Corporation operates and that are relevant to the topics covered in this report are: Argentina, Brazil, China, India, Italy, Mexico, Poland, Slovakia, United Kingdom, United States of America. |
2-3 | Reporting period, frequency and contact point |
See About this Report. |
2-4 | Restatements of information |
2021 U.S. Based Underrepresented Minority (URM) and Black representation percentages for office/managerial employees (formerly described as “white-collar”) have been updated due to an inadvertent error identified in the 2021 calculations. |
2-5 | External assurance | |
2-6 | Activities, value chain and other business relationships |
See Who We Are and Our Purpose and ESG Strategy. |
2-7 | Employees | |
2-9 | Governance structure and composition |
See Board of Directors. |
2-10 | Nomination and selection of the highest governance body |
See Proxy Statement, pages 2-13. |
2-11 | Chair of the highest governance body |
See Proxy Statement, pages 2-13. |
2-12 | Role of the highest governance body in overseeing the management of impacts |
See our ESG Governance & Leadership. |
2-13 | Delegation of responsibility for managing impacts |
See our ESG Governance & Leadership. |
2-14 | Role of the highest governance body in sustainability reporting |
See our ESG Governance & Leadership. |
2-15 | Conflicts of interest |
See Proxy Statement, pages 7, 16. See Our Integrity Manual. See Corporate Governance Guidelines and Policies. In addition, each year as part of our Annual Certification and Integrity Manual Refresher training, we ask all in-scope employees to certify that they have disclosed any conflicts of interest and have read all applicable Whirlpool policies and Our Integrity Manual. See also Global Ethics, Integrity and Compliance. |
2-16 | Communication of critical concerns |
See Whirlpool Integrity Line and Global Ethics, Integrity, and Compliance, page 89. In 2022, zero publicly disclosed critical concerns were communicated to the highest governing body. |
2-17 | Collective knowledge of the highest governance body |
See Board of Directors. |
2-18 | Evaluation of the performance of the highest governance body |
See Board of Directors. |
2-19 | Remuneration policies |
See Pay and Equal Remuneration. Additional details on our Board of Directors compensation, and our executive compensation policies and programs can be found in our Proxy Statement, pages 21-52, as filed with the SEC. |
2-20 | Process to determine remuneration |
See Pay and Equal Remuneration and Proxy Statement, pages 53-60. |
2-21 | Annual total compensation ratio |
See Proxy Statement, page 53 and Sustainability Report Data Appendix. |
2-22 | Statement on sustainable development strategy |
See CEO Message. |
2-23 | Policy commitments |
See Global Ethics, Integrity and Compliance and Corporate Policies. |
2-24 | Embedding policy commitments |
See Global Ethics, Integrity and Compliance, Corporate Policies, and Responsible Sourcing. |
2-25 | Processes to remediate negative impacts | |
2-26 | Mechanisms for seeking advice and raising concerns | |
2-27 | Compliance with laws and regulations |
Whirlpool Corporation received no significant fines or sanctions for non-compliance with environmental laws/regulations in 2022. Each year, all manufacturing sites assess compliance status and complete the “Annual Compliance Assurance Letter”, confirming that they are in substantial compliance with EHS laws, regulations, and other obligations. In the past 5 years, Whirlpool was subject to one significant fine. Pursuant to a settlement with the French Competition Authority (FCA), Whirlpool paid a fine of EUR 56M attributable to Whirlpool’s France business and EUR 46M attributable to Indesit’s France business related to the first part of the FCA’s investigation. Whirlpool did not own Indesit during the period at issue, and received reimbursement from Indesit’s previous owners for a portion of the settlement amount. The second part of the FCA’s investigation is still ongoing. Further information is contained in Whirlpool’s most recent Form 10-K filed with the SEC. (See page 85, Commitments and Contingencies—“Competition Investigation”). |
2-28 | Membership associations |
Whirlpool Corporation’s main memberships of industry associations are held with APPLiA, AHAM and ELETROS. |
2-29 | Approach to stakeholder engagement | |
2-30 | Collective bargaining agreements |
See Labor Rights. |
3-1 | Process to determine material topics | |
3-2 | List of material topics | |
3-3 | Management of material topics | |
201-2 | Financial implications and other risks and opportunities due to climate change |
See TCFD. |
202-1 | Ratio of standard entry level wage by gender compared to local minimum wage |
The ratio of the standard entry-level hourly wage to local minimum wage varies from location to location around the world. This variation is necessary to comply with local market conditions and with wage minimums in countries or municipalities that set the minimums. Whirlpool complies with local minimum wage laws in each jurisdiction in which we operate. Whirlpool does not vary entry-level compensation by gender. |
204-1 | Procurement budget spent on local suppliers |
Whirlpool Corporation is a global company with operations across the world. Local and global suppliers are evaluated based on multiple procurement criteria that may change sometimes based on business conditions. Approximately 40-60% of our purchasing budget is within the local market that our product is produced. |
205-1 | Operations assessed for risks related to corruption |
See Anti-Corruption. 100% of our operations are regularly assessed and evaluated for multiple compliance and ethics risks, including risks related to corruption. |
205-2 | Communication and training about anti-corruption policies and procedures |
See Anti-Corruption. 100% of our Board of Directors and Executive Committee members have received communication regarding the organization’s anti-corruption policies and procedures, including Whirlpool’s Our Integrity Manual. In addition, 100% of Whirlpool's Executive Committee, and numerous other Whirlpool senior leaders, participated in Whirlpool's annual Integrity Week trainings, where they participated in training and/or messaging on the importance of Whirlpool's commitment to anti-corruption practices, policies, and integrity. The members of the Executive Committee reflect senior leadership in each of our regional operations. Senior Leaders reflect employees ranging from Director and above in each of our regional operations. |
205-3 | Confirmed incidents of corruption and actions taken |
We had zero confirmed incidents of corruption and zero public legal cases regarding corruption in 2022. |
206-1 | Legal actions for anti-competitive behavior, anti-trust and monopoly practices |
See Form 10-K, pages 84 and 85. |
207-1 | Approach to tax |
See Whirlpool Statement of Policy on Taxes. This tax strategy is reviewed annually by the CEO, CFO, and Vice-President of Tax. |
207-2 | Tax governance, control, and risk management |
The tax governance and control framework are embedded in Whirlpool Corporation’s internal controls and compliance with these controls is assessed through routine reviews by the Company's Internal Audit function and independent external auditors. The Vice-President of Tax is ultimately responsible for compliance with these internal controls. Our approach regarding tax disclosures is included in Whirlpool Corporation’s public filings, which are audited by independent external auditors. Concerns about unethical or unlawful behavior can be reported through our Integrity Line. |
207-3 | Stakeholder engagement and management of concerns related to tax |
Whirlpool Corporation engages with tax authorities in various jurisdictions through routine tax inquiries and audits. Our Investor Relations team collects comments from external investors, and internal employees participate in multiple questionnaires throughout the year. |
207-4 | Country-by-country reporting |
The Company pays tax in every profitable jurisdiction where it has nexus. |
302-1 | Energy consumption within the organization |
See Energy Management and Sustainability Report Data Appendix. |
302-3 | Energy intensity |
See Energy Management and Sustainability Report Data Appendix. Fuel, electricity, and steam are included in the intensity ratio. The denominator includes our major product categories (see page 131). |
302-4 | Reductions in energy consumption |
See Energy Management and Sustainability Report Data Appendix. |
302-5 | Reductions in energy requirements of products and services |
See Innovation and Design for Sustainability and Sustainability Report Data Appendix. |
303-1 | Interactions with water as a shared resource |
See Water Management. |
303-2 | Management of water discharge-related impacts |
See Water Management. In every country we are materially compliant with local legal and regulatory requirements. |
303-3 | Water withdrawal |
See Water Management and Sustainability Report Data Appendix. |
303-4 | Water discharge |
See Water Management and Sustainability Report Data Appendix. |
303-5 | Water consumption |
See Water Management. |
304-3 | Habitats protected or restored |
See Biodiversity. |
305-1 | Direct (Scope 1) GHG emissions |
See Greenhouse Gas Emissions and Sustainability Report Data Appendix. The baseline year is 2016. Emissions Factors are from the U.S. EPA. Emissions are consolidated based on an operational control approach. This includes all large global manufacturing facilities and distribution centers with total area equal to or greater than 500,000 square feet. |
305-2 | Energy indirect (Scope 2) GHG emissions |
See Greenhouse Gas Emissions and Sustainability Report Data Appendix. The baseline year is 2016. Emission Factors are from IEA. Emissions are consolidated based on an operational control approach. This includes all large global manufacturing facilities and distribution centers with total area equal to or greater than 500,000 square feet. |
305-3 | Other indirect (Scope 3) GHG emissions |
See Greenhouse Gas Emissions and Sustainability Report Data Appendix. Scope 3 Category 11 Use of Sold Product Emissions includes air treatment, cooking, dishwashers, laundry and refrigeration product categories (defined as “large appliances”) shipped during the year ended December 31, 2022 and excludes small domestic appliances, accessories, filters, ice makers, and hoods. The baseline year is 2016 based on the SBTi methodology. Emission Factors are from IEA. |
305-4 | GHG emissions intensity |
See Greenhouse Gas Emissions and Sustainability Report Data Appendix. The numerator used to calculate the ratio includes Scopes 1 & 2 GHG emissions and the denominator is production. |
305-5 | Reduction of GHG emissions |
See Greenhouse Gas Emissions and Sustainability Report Data Appendix. |
306-1 | Waste generation and significant waste-related impacts |
See Circular Economy and Waste Management. |
306-2 | Management of significant waste- related impacts |
See Circular Economy and Sustainability Report Data Appendix. |
306-3 | Waste generated |
See Waste Management and Sustainability Report Data Appendix. |
306-4 | Waste diverted from disposal |
See Waste Management and Sustainability Report Data Appendix. |
306-5 | Waste directed to disposal |
See Waste Management and Sustainability Report Data Appendix. |
308-1 | New suppliers that were screened using environmental criteria |
All new suppliers must pass our SCoC audit to be awarded business. Our environmental assessment, which is part of our SCoC audits, requires suppliers to follow all local environmental laws applicable to the workplace, the products produced, and the methods of manufacture. Additionally, we encourage the use of processes and materials that support sustainability of the environment. See Responsible Sourcing and Sustainability Report Data Appendix. |
308-2 | Negative environmental impacts in the supply chain and actions taken |
See Responsible Sourcing and Sustainability Report Data Appendix. |
401-1 | New employee hires and employee turnover |
|
401-2 | Benefits provided to full-time employees that are not provided to temporary or part-time employees |
See Coworker Engagement and Workplace Culture. In every country we meet local legal and regulatory requirements and add to that any additional benefit to achieve market competitiveness in each respective country. |
401-3 | Parental leave |
See Coworker Engagement and Workplace Culture and Sustainability Report Data Appendix. |
402-1 | Minimum notice periods regarding operational changes |
In jurisdictions where there is a legally mandated notice we comply with all local laws and requirements. |
403-1 | Occupational health and safety management system | |
403-2 | Hazard identification, risk assessment and incident investigation | |
403-3 | Occupational health services | |
403-4 | Worker participation, consultation, and communication on occupational health and safety | |
403-5 | Worker training on occupational health and safety | |
403-6 | Promotion of worker health | |
403-7 | Prevention and mitigation of occupational health and safety impacts directly linked by business relationships |
|
403-8 | Workers covered by an occupational health and safety management system |
See Occupational Health & Safety and Sustainability Report Data Appendix. Contractors executing a temporary project that are under direct supervision of their employer may not participate in the full health & safety management system based on scope/duration and other legal requirements. These contractors are covered by applicable management system elements pertaining to the work activities they perform while on Whirlpool property. |
403-9 | Work-related injuries |
See Occupational Health & Safety and Sustainability Report Data Appendix. Workers that are not supervised by a Whirlpool employee are not included in Whirlpool Injury and Illness records. |
403-10 | Work-related ill health |
See Occupational Health & Safety and Sustainability Report Data Appendix. Workers that are not supervised by a Whirlpool employee are not included in Whirlpool Injury and Illness records. |
404-1 | Average hours of training per year per employee |
See Workforce Development & Engagement. Training is offered at Whirlpool Corporation to all employees based on development needs and company requirements regardless of race, gender and ethnicity |
404-2 | Programs for upgrading employee skills and transition assistance programs | |
404-3 | Percentage of employees receiving regular performance and career development reviews |
See Coworker Engagement and Workplace Culture and Sustainability Report Data Appendix. 100% of white collar employees globally receive a performance review, regardless of gender. Whirlpool’s performance management process, Every Day Performance Excellence, focuses on both the “What” and the “How” of performance. Employees create objectives in each of four performance categories (Business Performance, Strategic/Project Impact, Organization and Talent, and My Leadership and Values). Formal reviews at mid-year and year-end are supplemented with continuous coaching and feedback from people leaders and cross-functional partners to drive extraordinary results. Global salaried employees (approximately 18,000) participate in Every Day Performance Excellence. Performance management processes for our hourly workforce varies by geography, however does not vary by gender and incorporates various manufacturing plant metrics for performance measurement. |
405-1 | Diversity of governance bodies and employees |
See Board of Directors. |
405-2 | Ratio of the basic salary and remuneration of women to men |
Whirlpool does not make compensation decisions based on race, gender or any other protected category. |
406-1 | Incidents of discrimination and corrective actions taken |
In 2022, there were 67 internal cases of which 8 (15 including partially substantiated reports) were substantiated and we took corrective actions, and 37 were unsubstantiated. The remaining 15 internal cases were still pending at year end. We also had 14 external cases of which 6 have been closed. 100% of incidents are reviewed by Whirlpool Corporation’s Global Legal Ethics and Compliance team and Employee Relations team as part of our standard process. No findings of wrongdoing have been determined for the 37 unsubstantiated incidents; however, Whirlpool did take the opportunity in 7 of the unsubstantiated incidents to improve and/or enhance controls, processes and procedures, and/or implement training to support and ensure a strong ethics and compliance culture. |
407-1 | Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk |
See Labor Rights. See Responsible Sourcing and our Supplier Code of Conduct. Through Whirlpool's Supplier Code of Conduct audits Whirlpool did not have any instances in 2022 which our suppliers violated freedom of association or collective bargaining |
408-1 | Operations and suppliers at significant risk for incidents of child labor |
See Human Rights and Responsible Sourcing. No instances of child labor or young workers exposed to hazardous work were found in any of the audited supplier facilities |
409-1 | Operations and suppliers at significant risk for incidents of forced or compulsory labor |
See Human Rights and Responsible Sourcing. |
410-1 | Security personnel trained in human rights policies or procedures |
Security personnel receive the same formal training as all other employees on human rights policies. Discussions about applications specific to security occur within individual teams. |
413-1 | Operations with local community engagement, impact assessments, and development programs |
See Local Communities. We engage with our communities in every facility around the globe. See all our activity at https://whirlpoolcorp.com/social/. |
414-1 | New suppliers that were screened using social criteria |
All new suppliers must pass our SCoC audit to be awarded business. Whirlpool Corporation supports the human rights of everyone we work with, and we expect our global suppliers to do the same. We strive to hold our suppliers accountable with these same principles through our Supplier Code of Conduct. The SCoC states, in part, that suppliers must recognize and respect human rights, including any rights of workers to exercise lawful rights of free association, compliance with local and international laws regarding young workers, compliance with laws prohibiting human trafficking in any form (e.g., forced labor, debt bonded slavery), providing safe and healthy work environments, and respecting any legal right of workers to bargain collectively. See Responsible Sourcing and Sustainability Report Data Appendix. |
414-2 | Negative social impacts in the supply chain and actions taken |
See Responsible Sourcing and Sustainability Report Data Appendix. |
415-1 | Political contributions |
The Corporate Governance & Nominating Committee of the Board exercises oversight of the Company’s political contributions and lobbying activities. See https://whirlpoolcorp.com/global-public-policy-engagement/ for more information on U.S. Political Contributions |
416-2 | Incidents of non-compliance concerning the health and safety impacts of products and services |
While we may have had incidents of regulatory non-compliance, these are not safety risks to our consumers. |
418-1 | Complaints concerning breaches of customer privacy |
Complaints received from outside parties: 2 Complaints received from regulatory bodies: 2 |
The following GRI metrics were omitted from this report: 2-8, 201-1, 201-3, 201-4, 202-2, 203-1, 203-2, 301-1, 301-2, 301-3, 302-2, 304-1, 304-2, 304-4, 305-6, 305-7, 411-1, 413-2, 416-1, 417-1, 417-2, 417-3. The reason for omission was that a) the metric was not applicable to Whirlpool Corporation based upon our identified ESG material topics, b) the information was unavailable or cannot be obtained with sufficient quality to enable reporting and/or c) the information is classified as confidential. As our processes, controls and systems evolve, we will evaluate our ability to report on these metrics on an annual basis. |