GRI Index

Disclosure Number	Disclosure Name	Current-Year Response
2-1	Organizational details	Whirlpool Corporation 2000 North M-63, Benton Harbor, Michigan Whirlpool Corporation is a publicly traded company, listed on the Chicago Stock Exchange and New York Stock Exchange. Countries where Whirlpool Corporation operates and that are relevant to the topics covered in this report are: Argentina, Brazil, India, Italy, Mexico, Poland, Russian Federation, Slovakia, United Kingdom, United States of America.
2-2	Entities included in the organization’s sustainability reporting	Operations data in this report is from majority-owned subsidiaries. Countries where Whirlpool Corporation operates and that are relevant to the topics covered in this report are: Argentina, Brazil, India, Italy, Mexico, Poland, Russian Federation, Slovakia, United Kingdom, United States of America.
2-3	Reporting period, frequency and contact point	See About this Report.
2-4	Restatements of information	2019 Recordable Injury & Illness Cases and Recordable Injury & Illness Rate metrics have been updated to reflect the inclusion of 22 Recordable Cases which were inadvertently omitted from the original 2019 calculation, refer to Occupational Health & Safety
2-5	External assurance	See External Limited Assurance.
2-6	Activities, value chain and other business relationships	See Who We Are and Whirlpool Value Chain.
2-7	Employees¹	See Sustainability Report Data Appendix
2-8	Workers who are not employees	See Sustainability Report Data Appendix
2-9	Governance structure and composition	See Board of Directors.
2-10	Nomination and selection of the highest governance body	See Proxy Statement, pages 2-12.
2-11	Chair of the highest governance body	See Proxy Statement, pages 2-12.
2-12	Role of the highest governance body in overseeing the management of impacts	See Our ESG Governance & Leadership.
2-13	Delegation of responsibility for managing impacts	See Our ESG Governance & Leadership.
2-14	Role of the highest governance body in sustainability reporting	See Our ESG Governance & Leadership.
2-15	Conflicts of interest	See Proxy Statement, pages 2-12, 16. See Our Integrity Manual See Corporate Governance Guidelines and Policies In addition, each year as part of our Annual Certification and Integrity Manual Refresher training, we ask all in-scope employees to certify that they have disclosed any conflicts of interest and have read all applicable Whirlpool policies and Our Integrity Manual. See also Global Ethics & Compliance.
2-16	Communication of critical concerns	See Whirlpool Integrity Line and Global Ethics & Compliance.
2-17	Collective knowledge of the highest governance body	See Board of Directors.
2-18	Evaluation of the performance of the highest governance body	See Board of Directors.
2-19	Remuneration policies	See Compensation Policies. Additional details on our Board of Directors compensation, and our executive compensation policies and programs can be found in our Proxy Statement, pages 21-38, as filed with the SEC.
2-20	Process to determine remuneration	See Proxy Statement, pages 21-38.
2-21	Annual total compensation ratio	See Proxy Statement, page 54.
2-22	Statement on sustainable development strategy	See CEO Message.
2-23	Policy commitments	See Global Ethics & Compliance.
2-24	Embedding policy commitments	See Global Ethics & Compliance, and Responsible Sourcing.
2-25	Processes to remediate negative impacts	See Global Ethics & Compliance.
2-26	Mechanisms for seeking advice and raising concerns	See Global Ethics & Compliance.
2-27	Compliance with laws and regulations	Whirlpool Corporation received no significant fines or sanctions for non-compliance with environmental laws/regulations in 2021. Each year, all manufacturing sites assess compliance status and complete the “Annual Compliance Assurance Letter”, confirming that they are in substantial compliance with EHS laws, regulations, and other obligations. In the past 5 years, Whirlpool was subject to one significant fine. Pursuant to a settlement with the French Competition Authority (FCA), Whirlpool paid a fine of EUR 56M attributable to Whirlpool’s France business and EUR 46M attributable to Indesit’s France business related to the first part of the FCA's investigation. Whirlpool did not own Indesit during the period at issue, and received reimbursement from Indesit’s previous owners for a portion of the settlement amount. The second part of the FCA’s investigation is still ongoing. Further information is contained in Whirlpool’s most recent Form 10-K filed with the SEC. (See page 70, Commitments and Contingencies—“Competition Investigation”).
2-28	Membership associations	Whirlpool’s Corporation’s main memberships of industry associations are held with APPLiA, AHAM and ELETROS.
2-29	Approach to stakeholder engagement	See Materiality & Stakeholder Engagement.
2-30	Collective bargaining agreements	See Workforce Development & Engagement.
3-1	Process to determine material topics	See Materiality & Stakeholder Engagement.
3-2	List of material topics	See Materiality & Stakeholder Engagement.
3-3	Management of material topics	See Materiality & Stakeholder Engagement.
201-2	Financial implications and other risks and opportunities due to climate change	See TCFD.
202-1	Ratio of standard entry level wage by gender compared to local minimum wage	The ratio of the standard entry-level hourly wage to local minimum wage varies from location to location around the world. This variation is necessary to comply with local market conditions and with wage minimums in countries or municipalities that set the minimums. Whirlpool complies with local minimum wage laws in each jurisdiction in which we operate. Whirlpool does not vary entry-level compensation by gender.
204-1	Procurement budget spent on local suppliers	Whirlpool Corporation is a global company with operations across the world. Local and global suppliers are evaluated based on multiple procurement criteria that may change sometimes based on business conditions. Approximately 40-60% of our purchasing budget is within the local market that our product is produced.
205-1	Operations assessed for risks related to corruption	See Anti-Corruption. 100% of our operations are regularly assessed and evaluated for multiple compliance and ethics risks, including risks related to corruption.
205-2	Communication and training about anti-corruption policies and procedures	See Anti-Corruption. 100% of our Board of Directors and Executive Committee members have received communication regarding the organization’s anti-corruption policies and procedures, including Whirlpool’s Our Integrity Manual. In addition, 100% of Whirlpool's Executive Committee, and numerous other Whirlpool senior leaders, participated in Whirlpool's annual Integrity Week trainings, where they participated in training and/or messaging on the importance of Whirlpool's commitment to anti-corrptuon practices, policies, and integrity. The members of the Executive Committee reflect senior leadership in each of our regional operations. Senior Leaders reflect employees ranging from Director and above in each of our regional operations.
205-3	Confirmed incidents of corruption and actions taken	We had zero confirmed incidents of corruption in 2021.
206-1	Legal actions for anti-competitive behavior, anti-trust and monopoly practices	See Form 10-K, pages 77 and 79.
207-1	Tax strategy	Whirlpool Corporation's tax strategy is to fully comply with the tax laws in the jurisdictions in which we operate. This tax strategy is reviewed annually by the CEO, CFO, and Vice-President of Tax.
207-2	Tax governance, mechanisms for reporting concerns about unethical or unlawful behavior and the assurance process for disclosures on tax	The tax governance and control framework are embedded in Whirlpool Corporation’s internal controls and compliance with these controls is assessed through routine reviews by the Company's Internal Audit function and independent external auditors. The Vice-President of Tax is ultimately responsible for compliance with these internal controls. Our approach regarding tax disclosures is included in Whirlpool Corporation’s public filings, which are audited by independent external auditors. Concerns about unethical or unlawful behavior can be reported through our Integrity Line.
207-3	Management of stakeholder concerns related to tax	Whirlpool Corporation engages with tax authorities in various jurisdictions through routine tax inquiries and audits. Our Investor Relations team collects comments from external investors, and internal employees participate in multiple questionnaires throughout the year.
207-4	Tax jurisdictions	Whirlpool Corporation manufactures products in 12 countries and markets products in nearly every country around the world. The Company’s geographic segments consist of North America, Latin America, Europe and Asia. The Company pays tax in every profitable jurisdiction where it has nexus.
301-1	Materials used by weight or volume	Metals (non-renewable): 2,062,600 Metric Tons Plastics (non-renewable): 559,600 Metric Tons Cardboard Packaging (renewable): 120,132 Metric Tons EPS Packaging (non-renewable): 45,893 Metric Tons Recycled Paper Packaging (renewable): 17,838 Metric Tons Film Packaging (non-renewable): 9,356 Metric Tons The recycled content in our cardboard packaging varies from 25% to 100%, depending on the region. Note: This data is estimated based on engineering and sourcing estimates.
302-1	Energy consumption within the organization	See Energy Management and Sustainability Report Data Appendix.
302-3	Energy intensity	See Sustainable Operations and Sustainability Report Data Appendix. Fuel, electricity, and steam are included in the intensity ratio. The denominator includes our major product categories (see Who We Are).
302-4	Reductions in energy consumption	See Energy Management and Sustainability Report Data Appendix. Fuel, electricity, and steam are included. The baseline year is 2016 based on the SBTi methodology.
302-5	Reductions in energy requirements of products and services	See GHG Emissions and Sustainability Report Data Appendix. On average, our major appliances’ energy requirements decreased 11 kWh or 3% per unit from 2020. This includes Air Treatment, Cooking, Dishwashers, Refrigeration, and Laundry products.
303-1	Interactions with water as a shared resource	See Water.
303-2	Management of water discharge-related impacts	See Water. In every country we meet local legal and regulatory requirements.
303-3	Water withdrawal	See Water and Sustainability Report Data Appendix.
303-4	Water discharge	See Water and Sustainability Report Data Appendix.
303-5	Water consumption	See Water and Sustainability Report Data Appendix.
305-1	Direct (Scope 1) GHG emissions	See GHG Emissions and Sustainability Report Data Appendix. The baseline year is 2016. Emissions Factors are from the U.S. EPA. Emissions are consolidated based on an operational control approach.
305-2	Energy indirect (Scope 2) GHG emissions	See GHG Emissions and Sustainability Report Data Appendix. The baseline year is 2016. Emission Factors are from IEA. Emissions are consolidated based on an operational control approach. This includes all manufacturing facilities and non-manufacturing facilities over 500,000 Square Feet.
305-3	Other indirect (Scope 3) GHG emissions	See GHG Emissions and Sustainability Report Data Appendix. Scope 3 Category 11 Use of Sold Product Emissions for large appliances. The baseline year is 2016 based on the SBTi methodology. Emission Factors are from IEA.
305-4	GHG emissions intensity	See Sustainable Operations and Sustainability Report Data Appendix. The denominator to calculate the ratio is production.
305-5	Reduction of GHG emissions	See GHG Emissions and Sustainability Report Data Appendix.
306-1	Significant actual and potential waste-related impacts	See Product End of Life Management. See Zero Waste to Landfill.
306-2	Actions to prevent waste generation and to manage significant impacts	See Product End of Life Management. We diverted hundreds of thousands of products through voluntary programs across LAR, NAR, and EMEA. Refurbishment business model Brazil reoperated 23,601 products in 2021. Return centers in the U.S. diverted 105,000 products from waste in 2021. Return centers in the U.K. have managed 46,519 units in 2021, diverting 38,485 of them from waste (representing approximately 2,000 tons of avoided waste—considered 50 Kg/product.) Return center in Canada diverted 5,051 (Jan-Oct) units in 2021, representing approximately 638 tons of avoided waste.
306-3	Waste generated by composition	See Zero Waste to Landfill and Sustainability Report Data Appendix.
306-4	Waste diverted from disposal	See Zero Waste to Landfill and Sustainability Report Data Appendix.
306-5	Waste directed to disposal	See Zero Waste to Landfill and Sustainability Report Data Appendix.
308-1	New suppliers that were screened using environmental criteria	All new suppliers must pass our SCoC audit to be awarded business. Our environmental assessment, which is part of our SCoC audits, requires suppliers to follow all local environmental laws applicable to the workplace, the products produced, and the methods of manufacture. Additionally, we encourage the use of processes and materials that support sustainability of the environment. See Responsible Sourcing.
308-2	Negative environmental impacts in the supply chain and actions taken	See Responsible Sourcing.
401-1	New employee hires and employee turnover	See Sustainability Report Data Appendix.
401-2	Benefits provided to full-time employees	See Workforce Development & Engagement. In every country we meet local legal and regulatory requirements and add to that any additional benefit to achieve market competitiveness in each respective country.
401-3	Parental leave	All employees are eligible for this benefit as of the date of hire. 240 female employees took parental leave in 2021, 96% returned to work after their leave. 85% of the female employees who took parental leave in 2020 were still employed 12 months after their return to work. 495 male employees took parental leave in 2021, 97% returned to work after their leave. 86% of the male employees who took parental leave in 2020 were still employed 12 months after their return to work.
402-1	Minimum notice periods regarding operational changes	In jurisdictions where there is a legally mandated notice we comply with all local laws and requirements. Whirlpool Corporation also provides severance where applicable based on local law and or company policy.
403-1	Occupational health and safety management system	See Occupational Health & Safety.
403-2	Hazard identification, risk assessment and incident investigation	See Occupational Health & Safety.
403-3	Occupational health services' functions	See Occupational Health & Safety.
403-4	Worker participation and consultation in the occupational health and safety management system	See Occupational Health & Safety.
403-5	Worker training on occupational health and safety	See Occupational Health & Safety.
403-6	Worker access to non-occupational medical and healthcare services	See Occupational Health & Safety.
403-7	Prevention or mitigation of occupational health and safety impacts directly linked by business relationships	See Occupational Health & Safety.
403-8	Workers covered by an occupational health and safety management system	See Occupational Health & Safety. Contractors executing a temporary project that are under direct supervision of their employer may not participate in the full health & safety management system based on scope/duration and other legal requirements. These contractors are covered by applicable management system elements pertaining to the work activities they perform while on Whirlpool property.
403-9	Work-related injuries	See Occupational Health & Safety and Sustainability Report Data Appendix. Whirlpool Corporation does not draw a distinction between regular employee hours worked and temporary employee hours worked. Temporary employees or “contract” employees are employees who are employed by another employer but supervised on a day-to-day basis by a Whirlpool Corporation employee. Therefore, the total number of employee hours worked is composed of both Whirlpool Corporation employees and non-employees supervised by a Whirlpool Corporation employee. The only workers who are not included in this disclosure are contractors and contract workers who work (temporarily) at a Whirlpool Corporation operation and are not supervised by a Whirlpool Corporation employee, but instead by a member of his/her own organization.
403-10	Work-related ill health	See Occupational Health & Safety and Sustainability Report Data Appendix. Workers that are not supervised by a Whirlpool employee are not included in Whirlpool Injury and Illness records.
404-1	Average hours of training per year per employee	See Workforce Development & Engagement. Training is offered at Whirlpool Corporation to all employees based on development needs and company requirements regardless of race, gender and ethnicity.
404-2	Programs for upgrading employee skills and transition assistance programs	See Workforce Development & Engagement. At Whirlpool Corporation, we believe that all our employees need high-quality tools and training to do their best work. We provide a wide variety of flexible learning opportunities around the globe to enable our employees to develop and grow. WeLEARN is Whirlpool’s new front door to a personalized learning experience. This digital learner-driven platform is designed to allow salaried employees to access learning when and where they need it, collaborate with others, and build skill for today and tomorrow. Launched in 2020, it is part of a multi-year strategy to create a learning culture at Whirlpool and is available to all of our salaried employees globally. WeLEARN provides learning content that is aligned with Whirlpool's strategic imperatives and our updated Leadership Model. For hourly employees, WCM (World Class Manufacturing) is being implemented at our plants around the world as a part of our Global Manufacturing Strategy. People Development (PD) is a principle enabler of the Global Manufacturing Strategy through the development of our people by building capability to foster an organizational culture to develop exceptional people, engage employees, eliminate waste and loss through WCM methodology. Severance and job placement services and transition assistance are available as necessary and appropriate to White Collar employees in the U.S. Globally we comply with statutory requirements for severence.
404-3	Percentage of employees receiving regular performance and career development reviews	See Workforce Development & Engagement. 100% of white collar employees globally receive a performance review, regardless of gender. Whirlpool’s performance management process, Every Day Performance Excellence, focuses on both the “What” and the “How” of performance. Employees create objectives in each of four performance categories (Business Performance, Strategic/Project Impact, Organization and Talent, and My Leadership and Values). Formal reviews at mid-year and year-end are supplemented with continuous coaching and feedback from people leaders and cross-functional partners to drive extraordinary results. Global salaried employees (approximately 19,000) participate in Every Day Performance Excellence. Performance management processes for our hourly workforce varies by geography, however does not vary by gender and incorporates various manufacturing plant metrics for performance measurement.
405-1	Diversity of governance bodies and employees	See Board of Directors. See Diversity & Equal Opportunity. See Sustainability Report Data Appendix.
405-2	Ratio of the basic salary and remuneration of women to men	Whirlpool does not make compensation decisions based on race, gender or any other protected category.
406-1	Incidents of discrimination and corrective actions taken	In 2021, there were 65 internal cases of which 29 were substantiated and we took corrective actions, and 36 were unsubstantiated. We also had 12 external cases of which 4 have been closed. 100% of incidents are reviewed by Whirlpool Corporation’s Global Legal Ethics and Compliance team and Employee Relations team as part of our standard process. No findings of wrongdoing have been determined for the 36 unsubstantiated incidents; however, Whirlpool did take the opportunity in 8 of the unsubstantiated incidents to improve and/or enhance controls, processes and procedures, and/or implement training to support and ensure a strong ethics and compliance culture.
407-1	Operations and suppliers in which right to freedom of association or collective bargaining may be at risk	See Workforce Development & Engagement. See Responsible Sourcing and our Supplier Code of Conduct. Through Whirlpool's Supplier Code of Conduct audits Whirlpool did not have any instances in 2021 which our suppliers violated freedom of association or collective bargaining.
408-1	Operations and suppliers at risk for incidents of child labor	See Responsible Sourcing. No instances of child labor or young workers exposed to hazardous work were found in any of the audited supplier facilities.
409-1	Operations and suppliers at risk for incidents of force or compulsory labor	See Responsible Sourcing.
410-1	Security personnel training in human rights policies	Security personnel receive the same formal training as all other employees on human rights policies. Discussions about applications specific to security occur within individual teams.
413-1	Operations with local community engagement, impact assessments and development programs	See Local Communities. We engage with our communities in every facility around the globe. A highlight of our community support for the last few years is our global headquarters' work with the local community on six workstreams to support racial equality in the community. This involved meeting with members of the community (95% African American) and working with them to create programs such as mentoring, internships and other youth engagement programs. See all our activity at https://whirlpoolcorp.com/social/.
414-1	New suppliers that were screened using social criteria	All new suppliers must pass our SCoC audit to be awarded business. Whirlpool Corporation supports the human rights of everyone we work with, and we expect our global suppliers to do the same. We strive to hold our suppliers accountable with these same principles through our Supplier Code of Conduct. The SCoC states, in part, that suppliers must recognize and respect human rights, including any rights of workers to exercise lawful rights of free association, compliance with local and international laws regarding young workers, compliance with laws prohibiting human trafficking in any form (e.g., forced labor, debt bonded slavery), providing safe and healthy work environments, and respecting any legal right of workers to bargain collectively. See Responsible Sourcing.
414-2	Negative social impacts in the supply chain and actions taken	See Responsible Sourcing.
415-1	Political contributions	The Corporate Governance & Nominating Committee of the Board exercises oversight of the Company’s political contributions and lobbying activities. See whirlpoolcorp.com/us-political-contributions/ for more information on U.S. Political Contributions.
416-1	Assessment of the health and safety impacts of product and service categories	See Product Safety & Quality. Product health & safety impacts are assessed throughout the product lifecycle—from concept to retirement—for 100% of Whirlpool's portfolio.
416-2	Incidents of non-compliance concerning the health and safety impacts of products and services	While we may have had incidents of regulatory non-compliance, these are not safety risks to our consumers. Additionally, they are all addressed and brought to closure through our rigorous process and management systems. There have been no product health and safety non-compliance incidents.
417-1	Product and service information and labeling	The literature supplied with the product as well as online describe the proper and safe usage of the product.
417-2	Incidents of non-compliance concerning product and service information and labeling	We identified 8 incidents of non-compliance with voluntary codes.
417-3	Incidents of non-compliance concerning marketing communications	We have not identified any non-compliances based on internal search conducted.
418-1	Complaints concerning breaches of customer privacy	Complaints received from outside parties: 5 Complaints received from regulatory bodies: 1

1 Decline in total number of employees from 2020 to 2021 primarily attributable to the Whirlpool China divestiture.

The following GRI metrics were omitted from this report: 201-1, 201-3, 201-4, 202-2, 203-1, 203-2, 302-2, 304-4, 305-6, 305-7, 411-1, 413-2. The reason for omission was that a) the metric was not applicable to Whirlpool Corporation based upon our identified ESG material topics and/or b) the information was unavailable or cannot be obtained with sufficient quality to enable reporting. As our processes, controls and systems evolve, we will evaluate our ability to report on these metrics on an annual basis.